Help and Order Line: 0845 894 3022 (Local Call Rate Applies)
Please note that most general questions are answered in our Online Help and FAQs section - for all other enquiries our customer services team are available to answer your calls Monday to Friday 8am till 8pm and on Saturdays from 9am till noon. Calls me be recorded for quality and training purposes.
Please be aware that we experience very high levels of phone calls on Mondays and that call waiting times can be several minutes. If you would prefer not to be kept waiting during this very busy period, please use our contact form (below) and we will endeavour to respond to your enquiry, as soon as possible.
Postal Address: Woodpellets2U, Mill Lane, Wingerworth, Chesterfield, Derbyshire. S42 6NG.
Comments & Enquiries
We value your feedback and comments about our products and this site. Please fill in the form below with any comments you might have and click "Submit" button. We will endeavour to respond to your enquiry by reply. N.B. If you're looking for information have you tried our online FAQs?